Brazil ANATEL CERTIFICA Requirements: Warranty & Signature Rules

17 hours ago

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Brazil: ANATEL's CERTIFICA Platform Introduces New Warranty Declaration and ICP-Brasil Signature Requirements for Telecom Certification

Brazil's National Telecommunications Agency (ANATEL) is completing its transition from the legacy Mosaico/SCH platform to the new CERTIFICA system, and with it, standardizing two administrative requirements that apply to telecom product certification filings submitted through Designated Certification Bodies (OCDs). These changes affect how local applicants document warranty commitments and sign formal certification paperwork they do not change any RF, EMC or safety testing requirements.

For manufacturers and local representatives active in the Brazilian market, understanding the Brazil ANATEL CERTIFICA requirements now is the difference between a smooth filing and an avoidable administrative delay.

Understanding the New Brazil ANATEL CERTIFICA Requirements

Two requirements define this update: a standardized Product Warranty and Technical Support Declaration, and mandatory ICP-Brasil digital signatures on certification templates and legal declarations.

1. Product Warranty and Technical Support Declaration

Under CERTIFICA, the local applicant's legal representative must formally execute a standardized Product Warranty Declaration the Declaração de Garantias do Produto. ANATEL provides the official template through its forms for product homologation.

This requirement is anchored in ANATEL Resolution nº 715/2019, Act (Ato) nº 3939/2021, and Brazil's Consumer Protection Code (Law nº 8.078/1990).

The declaration must specify:

Contractual warranty period coverage in months, in addition to the statutory 90-day legal warranty that applies to durable goods in Brazil.
Spare parts availability the number of months replacement components will remain available in Brazil after the product is discontinued.
Local technical assistance the complete name, address, CEP (postal code) and telephone number of the designated support center within Brazil.

Manufacturers that run a full-device exchange policy instead of component-level repair must also document that arrangement: in that case, the local RMA, logistics or support intake center is treated as the technical assistance address, and replacement inventory satisfies the spare parts commitment.

One practical efficiency for applicants managing multiple filings: the warranty declaration can be signed once and reused across subsequent applications from the same local company.

2. ICP-Brasil Digital Signatures on Certification Filings

The second requirement governs how certification templates and legal declarations are signed. Local applicants must now use a valid ICP-Brasil digital certificate for example, the legal representative's e-CPF or the local entity's e-CNPJ. Scanned handwritten signatures and simple electronic signatures no longer satisfy this requirement for formal ANATEL filings.

This distinction matters for applicants already using e-signature platforms such as Certisign or DocuSign: choosing one of these platforms is not, on its own, sufficient. The signing workflow itself must invoke a valid ICP-Brasil certificate rather than a standard electronic-signature option.

The legal basis for this requirement includes Federal Law nº 14.063/2020, Provisional Measure nº 2.200-2/2001 (which established the ICP-Brasil framework), and ANATEL Resolution nº 682/2017.

Infographic illustrating Brazil's ANATEL transition to the CERTIFICA platform, highlighting new requirements for product warranty declarations and mandatory ICP-Brasil digital signatures.

What This Means for Manufacturers

This update is primarily a governance and documentation change rather than a technical one, but it carries real operational implications:

No new lab testing. RF, EMC and safety testing requirements are unchanged this affects paperwork, not device performance evaluation.
Warranty terms need to be formalized in writing. Companies that have handled warranty and support commitments informally, or only through commercial channels, will need a signed, ANATEL-compliant declaration before their next filing.
Local support infrastructure becomes a compliance input. The address and contact details for local technical assistance are no longer just customer-service information they are now part of the regulatory filing itself.
Digital signature tooling needs review. Teams relying on simple e-signature workflows must confirm their local applicant, or its legal representative, holds an active ICP-Brasil certificate and applies it correctly within their chosen signing platform.
Distributors and local applicants share the responsibility. Since the declaration and signature must originate from the local applicant, manufacturers working through Brazilian distributors, importers or local representatives should confirm those partners are prepared to meet both requirements.

Certification Impact Summary

Area	Before CERTIFICA	Under New Requirements
Warranty documentation	Handled informally or per individual OCD practice	Standardized Declaração de Garantias do Produto, signed by the legal representative
Spare parts commitment	Not formally documented	Must state availability period after product discontinuation
Local support details	Not a filing requirement	Name, address, CEP and phone number required in the declaration
Signature format	Scanned/handwritten or simple e-signature accepted	Valid ICP-Brasil certificate (e-CPF/e-CNPJ) required
Technical (RF/EMC/safety) testing	Unchanged	Unchanged
Reusability	N/A	Warranty declaration may be signed once and reused for future filings by the same local company

Timeline and Required Actions

Action	Responsible Party	Recommended Timing
Download and review the official Declaração de Garantias do Produto template	Local applicant / legal representative	Before next certification filing
Confirm warranty period, spare parts availability window and local support address	Manufacturer + local applicant	Before next certification filing
Verify the ICP-Brasil certificate (e-CPF or e-CNPJ) is active for the signing representative	Local applicant	Before next certification filing
Confirm the e-signature platform (Certisign, DocuSign, etc.) is configured to apply ICP-Brasil certificates rather than simple e-signatures	Local applicant / legal or IT team	Before next certification filing
Coordinate documentation requirements with the Designated Certification Body (OCD)	Manufacturer + OCD	Ahead of each filing, to avoid administrative delays
Retain the signed warranty declaration for reuse in future filings from the same local entity	Local applicant	Ongoing

No fixed enforcement deadline has been published in the source guidance. However, because these requirements are being standardized as ANATEL completes the Mosaico/SCH-to-CERTIFICA transition, applicants should treat them as effective for current and upcoming filings rather than a future milestone to plan around later.

Conclusion

The move to CERTIFICA reinforces documentation discipline and post-sales accountability for telecom products certified in Brazil, without altering the underlying technical requirements. Manufacturers and their local applicants should add the Product Warranty Declaration and ICP-Brasil signature verification to their standard pre-filing checklist, and coordinate early with their OCD to avoid delays.